Refund policy

Return Policy

At Pretty Neat Plastics, we strive to ensure customers are completely satisfied with their purchases. If you are not entirely happy with your product, we offer a straightforward return policy.

Return Eligibility

  • Returns must be initiated within 7 days of the delivery date.
  • The product must be in pristine condition, unused, and in its original packaging.
  • Proof of purchase (receipt or order confirmation) is required for all returns.

How to Return

Contact our customer service team within 7 days of receiving your order. Provide your order number and details of the product you wish to return. Our team will provide you with a return authorization and instructions.

Return Shipping & Refunds

Customers are responsible for return shipping costs unless the product is defective. We recommend using a trackable shipping method.

Once received and inspected, refunds are issued to the original payment method within 7-10 business days.

Non-Returnable Items

  • Crystal or Acrylic made products.
  • Items marked as final sale.
Damaged Items: If you receive a defective product, contact us immediately for a replacement or full refund (including shipping).

Contact Us

For any questions regarding your return, reach out via our official channels:

Thank you for shopping with Pretty Neat Plastics. Your satisfaction is our top priority!