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General Questions
Below are some of are common questions about orders
What is PrettyNeat Plastics?
PrettyNeat Plastics is a brand dedicated to providing high-quality, durable, and stylish plastic products for your home, including kids' lunch boxes, kitchenware, and household items.
Where are PrettyNeat Plastics products manufactured?
Our products are proudly designed and manufactured in Karachi, Pakistan with the highest standards to ensure quality and safety.
How can I contact customer service?
You can reach our customer service team through our Contact Us page or by emailing info@prettyneatplastics.com.
Product Information
Below are some of are common questions about orders
What materials are PrettyNeat Plastics products made from?
Our products are made from BPA-free, 100% pure food-grade plastic that is safe for everyday use.
Are PrettyNeat Plastics products dishwasher safe?
Yes, all our products are dishwasher safe. Please refer to the product packaging for specific care instructions.
Can PrettyNeat Plastics products be used in the microwave?
Most of our products are microwave safe. Please check the individual product descriptions for specific details.
Ordering and Shipping
Below are some common questions about shipping, returns, and exchanges
How do I know if my order is confirmed?
You’ll receive a confirmation call from our end as soon as your order is confirmed and ready to ship.
Can I change my shipping address after my order is placed?
Yes, you can get your shipping address changes before the order has been shipped. Contact our support at info@prettyneatplastics.com and we’ll take care of it.
How can I place an order?
You can place an order directly through our website. Simply add the items you wish to purchase to your cart and proceed to checkout.
What payment methods do you accept?
We accept all major credit cards, including VISA and Mastercard along with COD (Cash On Delivery)
How long will it take to receive my order?
Shipping times vary based on your location. Generally, orders are processed within 1-2 business days and delivered within 5-7 business days.
Returns and Exchanges
Below are some common questions about shipping, returns, and exchanges
What is your return policy?
We offer a 7-day return policy on all our products. Items must be unused and in their original packaging. Please contact customer service to initiate a return.
How do I exchange a product?
If you need to exchange a product, please contact our customer service team for assistance. We will guide you through the exchange process.
Special Offers and Discounts
Below are some common questions about shipping, returns, and exchanges
How can I find out about special offers and discounts?
Sign up for our newsletter to receive updates on special offers, discounts, and new product launches. You can also follow us on social media for the latest news and promotions.
Additional Information
Below are some common questions about shipping, returns, and exchanges
Do you offer wholesale pricing?
Yes, we offer wholesale pricing for bulk orders. Please contact our sales team at info@prettyneatplastics.com for more information.
How can I stay updated with PrettyNeat Plastics?
Follow us on social media and sign up for our newsletter to stay updated with the latest news, products, and promotions.
